Introduction

The AHiMS Doctor Mobile App (AYUSH Homoeopathy Information Management System, hereinafter referred to as "AHiMS") is designed to streamline the service management for employees working in the Homoeopathy Department and delivering patient care. This policy outlines the information we collect, how we collect it, how it’s used, and how we protect it. By registering and using the AHiMS platform, you accept the terms outlined in this Privacy Policy.

Information We Collect and How It’s Collected

Upon registration for the AHiMS Doctor Mobile App, you will receive an authorized user code and password. This Reference ID will be used to identify you for future AHiMS-related transactions. This ID is linked to any data or information uploaded to our system and does not automatically collect your location data.

We collect the following information during the registration process:

• Name
• Mobile Number
• Date of Birth
• Gender
• Local Self Government Details
• Hospital Management Committee Fees
• Medical Record Images
• Prescription Details

Use of Collected Information

The personal information collected is used solely for tracking service progress, generating reports, and ensuring effective homoeopathy treatment management. Information such as your Reference ID will be used to verify your identity and link it to your service record.

In addition, we may send SMS notifications related to:

• Registration
• Appointment confirmations or cancellations
• Treatment updates and reminders for follow-up doses

Retention of Data

We will retain your personal information for as long as your account remains active or as long as medical or administrative interventions are required. All personal information will be stored securely on the AHiMS system in compliance with applicable data protection regulations.

Your Rights

As a registered user, you have the right to:

• Access your profile and modify your registration details at any time.
• Request the deletion of your registration details, which will stop the use of your data within the system.

Third-Party Links and Data Collection

The AHiMS platform may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information. Additionally, AHiMS may use third-party services that collect and process data. AHiMS is not responsible for the security or privacy policies of those third parties.

Data Security

AHiMS takes necessary precautions to protect your data, including secure servers and encryption methods, to prevent unauthorized access or misuse. However, you are responsible for maintaining the confidentiality of your login credentials and ensuring the security of your account.

Changes to the Privacy Policy

AHiMS reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted immediately on the platform. You are encouraged to review this policy periodically to stay informed of any changes.

Grievance Redressal

If you have any concerns regarding this Privacy Policy, you can contact us at our toll-free helpline: +91 9074848219

Introduction

These Terms of Service ("Terms") govern your use of the AHiMS Doctor Mobile App and platform. By accessing or using the platform, you agree to be bound by these terms. If you do not agree, you should not use the platform.

Account Registration

To use AHiMS, you must create an account with your mobile number and provide required personal information. You may also be asked to provide information for other individuals you wish to register under your account. You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account.

By registering, you grant consent for AHiMS to use your personal information, including your Permanent Employee Number (PEN) and Ayushman Bharat Health Account (ABHA) details, for treatment-related services.

Code of Conduct

When using AHiMS, you agree to:

• Comply with all applicable laws and regulations.
• Not engage in any fraudulent, abusive, or unlawful behavior.
• Not attempt to impersonate any person or entity.
• Not use multiple accounts or impersonate others to book appointments.
• Not engage in spamming, flooding, or data harvesting.

Ownership of Content

The content on AHiMS, including all data, images, text, and software, is owned by the Department of Homoeopathy or its authorized service providers. You may not copy, modify, or redistribute this content unless explicitly permitted.

License

We grant you a limited, non-exclusive, non-transferable license to access and use AHiMS for personal, non-commercial purposes, subject to these Terms. You may not:

• Modify or reverse engineer any part of the app.
• Use automated tools to access the site.
• Copy or distribute the platform’s content without prior authorization.

Data Usage and Sharing

AHiMS uses your personal data for treatment-related services, including the creation of medical records and the generation of reports. We will share your information only within the authorized personnel within the Homoeopathy Department or its partners, ensuring the confidentiality of your data.

Limitations on Use

You may not use the platform in a manner that imposes excessive load on the system or violates security protocols. Automated or script-based usage is strictly prohibited.

Access from Outside India

AHiMS is intended for users in India. If you choose to access the platform from outside India, you do so at your own risk. We may limit the availability of services based on your location.

Violations of These Terms

AHiMS reserves the right to investigate any violations and take necessary action, including suspension or cancellation of accounts involved in unauthorized activities. We may cooperate with law enforcement if needed.

Limitation of Liability

AHiMS is not liable for any indirect, incidental, or consequential damages arising from the use of the platform, including but not limited to data loss, system failures, or any legal disputes.

By using the AHiMS Doctor Mobile App, you agree to the above Privacy Policy and Terms of Service.